What services are currently available?

What are revised library policies and services as we operate under COVID and pandemic protocols?


Answer

Research support

Drop-in Research is available in PML through chat (use the Ask Us button on this page, or from the Library Website or Research Central) or by request at the Library Information Desk, Monday through Thursday afternoons. Chat may be available at other times as staff availability allows. Students can connect to librarians through email (Reference@wallawalla.edu) and our LibAnswers platform. Students can also schedule an appointment on Teams or in Peterson Memorial Library to speak with one of our librarians. In addition to these services you can browse our LibGuides for suggested search tools and research tips for your class or discipline. 

Ebooks & Online Periodicals

All online resources in our databases and through Research Central are available to students on-campus or off. Ebooks may be accessed in Research Central by limiting your search availability to WWU Online Resources or item type to 'Ebooks'. Full-text articles may be found in many of the databases including EBSCO and ProQuest databases. 

If you have challenges accessing these materials with your login, please contact us and we will try to get that fixed. If you are struggling to connect to full-text, email the citation to the reference account listed above and someone will check it for you.

Document Delivery & Print Materials

For students who have access to the College Place campus, books and media materials may be checked out at the Library Information Desk, or via scheduled pick-up. For students, faculty, and staff cleared for the College Place campus stacks are now open for browsing. Limited copies may be requested from books or articles in our physical collection for graduate students who are not on campus. Check with interlibrary loans for more about this service. 

Summit Items: Books

Summit Borrowing is open. Summit materials may be picked up on the College Place campus at the Library Information Desk, or via contactless "curbside" pickup. Allow 7 business days for transit. If you have questions about this contact the Library Information Desk 

Interlibrary Loans

Interlibrary loan for articles is available through both the EBSCO databases and the library’s article request form. Interlibrary loans for books is available but may still experience some delays so allow extra time for physical interlibrary loans.

Study Space

Individual study space is available in Peterson Memorial Library for current students, staff, and faculty that have access to the College Place campus.  Group study rooms are available for reservation. Masks are required at all times when in Peterson Memorial Library. 

Renewals

Renewals are available on most active loans from both the library’s circulating collections and Summit borrowing. Login to your library account to see your current loans and request renewals. 

Returns

Multiple return options are available. For your convenience, the outdoor book return is available 24/7 on the College Place campus. Find it outside the front entrance to Peterson Memorial Library (PML).

Intercampus mail is another return option for those located on the College Place campus. 

Packages can be shipped to: Walla Walla University Libraries, 104 S. College Ave., College Place, WA 99324.

Fees

Our general financial policies can be found in the current WWU Financial Bulletin. Any questions about your library loan(s) and fees may be sent to our Public Services and Resource Sharing Department: libcirc@wallawalla.edu.

 

Please do not hesitate to contact us with additional questions. 

  • Last Updated Dec 21, 2021
  • Views 196
  • Answered By Christy Scott

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Online librarian assistance is available. Ask your question below, or use the email or chat options to connect with a librarian. 

FAQ's that deal with physical library services (study rooms, circulation of material,etc), may reflect typical face-to-face instruction policies. For a list of services available during the COVID-19 closure, see our Current Services FAQ. If you have a question about a specific FAQ please reach out to us using one of the methods below. 

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